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What is an Employee Assistance Program?

A program offered to all City of Hartford employees to provide guidance with personal issues. Planning for life events or simply managing daily life which can affect your work, health, and family.

Plan Rules:

  • Coverage through One America

  • Provides support, resources, and information for personal and work-life challenges

  • Call (855) 387-9727 or visit (Web ID: ONEAMERICA3)

Contact Campus Benefits for assistance with claims.

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Confidential Counseling

  • Helps employees address stress, relationship and other personal issues for you and your family

  • Sessions with highly trained master’s and doctoral level clinicians

  • Receive three sessions per issue per year for:

    • Stress

    • Anxiety

    • Depression

    • Relationship Conflicts

    • Problems with Children

    • Job Pressures

    • Grief & Loss

    • Substance Abuse

Free Online Will Preparation

  • Estate Guidance lets you quickly and easily write a will on your computer

  • Go to and click on Estate Guidance link

  • Follow the prompts to create and download your will at no cost!

    • Name an executor to manage your estate

    • Choose a guardian for your children

    • Specify your wishes for your property

    • Provide funeral and burial instructions

Financial Information and Resources

  • Speak by phone with a Certified Public Accountants and Certified Financial Planners on a wide range of financial issues, including:

    • Debt

    • Credit Cards

    • Loans

    • Tax Questions

    • Retirement Planning

    • Estate Planning

    • Saving for College

Guidance Resources Online

  • One stop for expert information on relationships, work, school, children, wellness, financial, and more!

  • Timely articles, HelpSheets, tutorials, streaming videos and self-assessments

  • "Ask the Expert" personal responses to your questions

  • Child care, elder care, attorney and financial planner searches

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